ICAP Career (Greece)

“We faced an enormous challenge two years ago, when newer entrants to the market were threatening our position. Our firm established an Executive Search practice in 1974; a pioneer in Greece, but our processes, our candidate management systems and our technology were obsolete at best. We decided to work with Dillistone Systems, with a very simple brief in mind: ‘Become more efficient and gain competitive advantage via technology’. For us it was a transformational piece of work. 

• It enabled us to track better our Key Performance Indicators, and link them to rewards;
• It allowed us to manage our bottom line and delight our shareholders;
• It assisted us in reducing peaks and troughs in our consultants work, improving their work-life balance;
• It made our continuous ISO certification (something many clients demand), a doodle.

Our revenues grew by 100% last year and we expect a further 30% this year, with reduced headcount and improved margins, thankfully someone else has invented the wheel…”